Getting Started: Connecting to a Box Server
Click the “+” icon and select “Box”
Enter authentication information as prompted on screen.
This can vary based on account configuration (email, password, 2FA, etc.)
Choose to “Grant Access to Box” to allow WebDrive access to Box storage
Connection Name: Enter the name you would like to give your connection.
You can name this as you choose, or accept the default name
Drive Letter: Choose the drive letter you would like to use on your local computer to connect to the server
Automatically connect at login: Enable if you would like this connection to be established every time you login to your local computer
Browse this drive after connecting: Enable if you want Windows Explorer to open and display the folders and files on the server when connecting
Click “Save” to finish setting up the site
Click on the Drive icon to Connect to the server
Once connected, access will exist for items in your Box account.
Use the Settings (gear icon) for your connection to edit any additional settings if desired.
If issues arise, open the main App Settings for WebDrive, click the Logging dropdown, and set the Logging level to “Debug”. Replicate the issue and then send over the resulting log file to the support team for review.
You can submit this directly within the app by clicking on the three vertical dots (More Actions) at the top right of the main menu and choosing “Submit Ticket”, or you can login to our support portal and create a ticket there and then attach the log file. The log file can be found by clicking on the Logging tab in the main App Settings menu and then clicking on the Arrow icon to “View Logs”.
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