Getting Started
Importing Sites from Previous Versions of WebDrive
Importing Sites from Previous Versions of WebDrive Question I’ve upgraded to WebDrive Next Gen, but on a new system. How do I export the old sites and import onto the new system? Answer If you are upgrading on the same computer that has WebDrive 2019 ...
Getting Started: Connecting to a SharePoint Server
Click the “+” icon and select “SharePoint Online”. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) Connection Name: Enter the name you would like to give ...
Getting Started: Connecting to a Google Cloud Storage
Click the “+” icon and select "Google Storage” Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Select your method of Authentication. You can select ...
Getting Started: Connecting to an IBM Storage
Click the “+” icon and select "IBM Storage” Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Access Key: Enter the Access Key provided for the account to ...
Getting Started: Connecting to a OneDrive Business Server
Click the “+” icon and select “OneDrive Business”. NOTE: OneDrive (Consumer) connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, ...
Getting Started: Connecting to a OneDrive Consumer Server
Click the “+” icon and select “OneDrive”. NOTE: OneDrive for Business connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) ...
Getting Started: Connecting to an Amazon S3 Server
Click the “+” icon and select “Amazon S3” Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Access Key: Enter the Access Key provided for the account to ...
Getting Started: Connecting to a Dropbox Server
Click the “+” icon and select “Dropbox”. This same option connects to Dropbox Business as well. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) ...
Getting Started: Connecting to a Box Server
Click the “+” icon and select “Box” Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) Choose to “Grant Access to Box” to allow WebDrive access to ...
Getting Started: Connecting to a Google Drive Server
Click the “+” icon and select “Google Drive” Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) Choose to “Allow” WebDrive access to Google Account ...
Getting Started: Connecting to a WebDAV Server
Click the “+” Icon and select the “WebDAV” option Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Server Address: Enter the URL (https://mysite.com)/ or IP Address ...
Getting Started: Connecting to an SFTP Server
Click the “+” Icon and select the “SFTP” option Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Server Address: Enter the URL (sftp.sftpsite.com) or IP Address ...
Getting Started: Connecting to an FTP Server
Click the “+” Icon and select the “FTP” option Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Server Address: Enter the URL (ftp.ftpsite.com) or IP Address ...
Getting Started: WebDrive System Tray Icon
When running, WebDrive has a system tray icon on both Windows and Mac. Right-click on this icon for a menu of options: "Show WebDrive" will open the main WebDrive interface and display on screen "Connect To" allows for quick selection of a configured ...
Blank Black Screen after Install
Issue: Blank Black Screen after Install Meaning: This occurs when Windows Explorer fails to restart during the installation process, and most likely occurs during an initial, first installation of WebDrive. The installation of WebDrive likely ...
Getting Started: Logging
Logs are files that record communication between WebDrive (the client) and the server. You can enable logging in WebDrive in the main application settings. Logging Level: Decides the level of detail to include in the logs Errors: ...
Getting Started: WebDrive Interface Menus
With WebDrive opened on screen, you have a list of menus across the top of the application: 1. "+" Icon: Select to create a new site connection to a server 2. Search: Use to search for an existing site connection 3. Activity Monitor: View any ...
Getting Started: Editing a site connection
To edit an existing site connection to a server: 1. To edit the existing settings for the connection, Click the "Gear" icon to the right of the existing site 2. To rename or delete a connection, click the three vertical dots to the right of the ...
Getting Started: Creating a new site connection to a server
In order to use WebDrive to create a connection to a server: 1. Open WebDrive 2. Click the "+" icon in the upper area of the main menu to start adding a new connection 3. Select the appropriate server type for your connection (SFTP, WebDAV, ...
I upgraded from a previous version of WebDrive, and I don't see the same settings available
Some settings are removed from previous versions. However, many items are still configurable if enabled. If you'd like the full range of settings available for configuration, click on the "gear" icon for the Settings menu and then scroll down and ...
Error: FUSE for macOS is out of date
On the Mac platform, WebDrive includes updated versions of FUSE when new releases are available. Sometimes a new change or upgrade on Mac may cause an issue and require changes. WebDrive may not have a new version yet, and FUSE may have a newer ...
WebDrive on Mac with Big Sur (or later) - System Extension Blocked - Enable Kernel Extensions
When using a new install of Big Sur (or later) for macOS, the security settings will require some configuring in order to get WebDrive to work. Apple has disabled system kernel extensions by default, and so they will need to be enabled. You will see ...
How can I enable file logging in WebDrive?
1. From the main WebDrive screen, click on "Settings". 2. Click on "Logging". 3. Check the box for "Enable application logging". 4. Choose the level of logging you would prefer. NOTE: Errors and Info are useful for general use and result ...
WebDrive Installation Guide
Next Gen: When installing the application, simply follow the on-screen prompts and the application will start after install completes. 2019: Here is a guide for installing WebDrive 2019 or older: ...
2019 and NG: WebDrive Upgrade and Update Guide
Next Gen: Here is a guide for updating or upgrading WebDrive Next Gen: https://webdrive.com/wd-support/update/ 2019 and older: Here is a guide for updating and upgrading WebDrive installations: ...
Transfer Old/Expired License to New Computer
You can transfer an expired license to another computer. You can Deactivate the license in WebDrive on the older computer, and then Activate the license on a different computer. The exception would be that WebDrive Version 10, for example, is not ...
WebDrive hangs during install
1. First try rebooting your system and try to install again 2. Please run windows update to update your system and then try running the installer again
WebDrive Installer Never Makes Progress
If the WebDrive installer is appearing to hang and never move forward, after ensuring that you have the proper permissions and ability to install on your computer (to the location you are attempting to install), ensure the updates for the Operating ...
Where can I find pricing/cost information for WebDrive?
You can find pricing information for WebDrive products here: WebDrive Pricing and Purchasing
What are the system requirements for WebDrive?
Windows Mac WebDrive is supported on the 64-bit editions of Windows. Windows 11 Windows 10 Windows 8 Windows Server 2019 Windows Server 2016 R2 editions Windows Server 2016, all editions Windows Server 2012-R2 editions Windows Server 2012, all ...
How can I find the Version and Build number for WebDrive?
In WebDrive Next Gen: Open the application and click on "Settings". The version is displayed at the top. In WebDrive 2019 or older: Go to Help/Info --> License Information and you will see the currently installed Version and Build number of WebDrive.
2019 and NG: Where can I get the latest version of WebDrive?
Next Gen: If you are a registered user, you can open WebDrive, go to "Settings", and enable "Check for Update" or click on the "Check for Update" option. 2019 and Older: If you are a registered user you can bring up WebDrive go to Help/Info --> ...
2019 and NG: Once I purchase WebDrive, will I need to uninstall the trial version?
No. You can simply activate with your valid purchase license within the WebDrive application.
2019 and NG: Can I enter my registration code into the trial version of WebDrive?
Yes. If you are currently running a trial version, simply go to the License screen and activate your valid license If you are running in retail mode, you can update the license information at any time on the License screen.