General
User Crash Dump Files for Windows Vista, 7, 8, 10, and Later
If the WebDrive Service Stops and WebDrive crashes during use, here are steps to generate user-mode crash dump files to be used for debugging. Windows Error Reporting allows for user-mode crash dump files to be collected when a user application ...
How do I disable windows zip folders?
Windows Zip folders is a shell extension that allows you to examine the contents of zipped files from explorer by clicking on them. This may cause issues in WebDrive with zip files downloading. To disable this functionality in Windows 7 or later ...
Speed up slow UNC access in WebDrive
If you are experiencing long delays when using UNC paths or Microsoft office applications it could be because of a slow UNC timeout. Sometimes when an application attempts to open a UNC path like "\\WebDrive\<sitename>\Myfile.doc", the standard LAN ...
Original modified times not preserved when uploading to IIS Server
Problem: When uploading files via WebDAV to an IIS 7 server, the modified times are changed to reflect the upload time. This occurs even if the "Set file's modified time after upload to preserve date/time" option is enabled in the WebDrive client. ...
Modified Icons (x) in WebDrive directory listing
Problem: The file icons displayed in WebDrive include a small "x" in the lower left corner. This only shows up for files in the WebDrive mapping. Solution: The icon overlay is a result of the setting "Disable Explorer icon handler to prevent file ...
Chained certificates
If the certificate you receive from your Root CA requires an Intermediate CA certificate (chain certificate), it needs to be imported into the server's certificate store in the following manner: Launch MMC (Microsoft Management Console) from the ...
Setting a files modified time in WebDrive for backup or synchronization software
Files that are uploaded to FTP, SFTP, and WebDAV servers typically get time stamped with the current date/time that the file was uploaded to the server and not what the original source file date/time was. On a typical hard drive or network drive when ...
How do I add a WebDrive folder to Windows library? Indexing a network drive
Create a folder on your C: drive called c:\Library\Photos (choose whatever you want here). Go to your windows library, e.g. Pictures, add in the c:\library\photos folder you just created, and click ok. In Explorer, delete the "Photos" directory in ...
WebDrive downloads files immediately upon connection with Autocad installed
This behavior is caused by the Autocad shell extension "AcSignIcon". Disabling this extension resolves this issue.
2019 and NG: My Server Supports a Limited Number of Simultaneous Connections
Question: My server supports a limited number of simultaneous connections and WebDrive connects with more than the maximum allowed connections. How can I adjust this? Solution: Click on the site profile of interest and go to into the settings for the ...
What server types does WebDrive support?
WebDrive supports these protocols: FTP FTP/S SFTP WebDAV WebDAV/S In addition, WebDrive supports Amazon S3, Box.com, Dropbox, Google Drive, Google Cloud, SharePoint, SharePoint Online, OneDrive, and OneDrive for Business.
WebDrive and DNS Resolution
WebDrive performs DNS resolution at the time of connection and when connection is changed (switched Wi-Fi connection, etc.).
Mapped drive hangs if AntiVirus software is installed
When using WebDrive in conjunction with AntiVirus software, such as McAfee or Norton, WebDrive may hang when trying to access files on the mapped drive. This will happen if the AntiVirus software is configured to scan mapped network drives. To ...
Unable to generate a directory listing on my FTP mapped drive
Question: I have set up an FTP Site Profile in WebDrive to point to my FTP server. I can map the drive but no information appears; why? Solution: It's probable that you, or the FTP server that you are connecting to, is behind a firewall. When this ...
Can WebDrive make a file accessible before download is complete using FTP?
Unfortunately this is a limitation of FTP, which operates on complete files instead of portions of files. WebDrive must download the entire file before it can be accessed.