Unable to generate a directory listing on my FTP mapped drive
Question: I have set up an FTP Site Profile in WebDrive to point to my FTP server. I can map the drive but no information appears; why?
Solution: It's probable that you, or the FTP server that you are connecting to, is behind a firewall. When this happens, WebDrive will be able to connect to the server, but the firewall will prevent WebDrive from being able to generate a directory listing. To correct this, you'll need to toggle the 'Passive' mode setting for your FTP site in WebDrive. Click on the FTP site profile of interest and go into the settings, and specifically, the FTP Settings. Here you will see an option to enable or disable Passive Mode. If this box is not checked then WebDrive will operate in Active (PORT) mode. Check this box to have WebDrive operating in Passive Mode.
More information on Active and Passive mode.
Related Articles
Getting Started: Connecting to an FTP Server
Click the “+” Icon and select the “FTP” option Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Server Address: Enter the URL (ftp.ftpsite.com) or IP Address ...
Connecting directly to a specific sub folder: Root drive in this folder setting
If you want to connect directly to a specific sub folder when using WebDrive for any connection EXCEPT for FTP and SFTP, use the "Root drive in this folder" setting. After having created your site in WebDrive, click on the gear icon next to the site ...
HP Computer Mapped Drive or Performance Issues - HP Wolf Security
HP – Mapped Drive Issues or Performance Problems Question I have a new HP computer and am now seeing some issues or inconsistencies with my connection to WebDrive or use of specific settings that worked for me before. What has happened? Answer If the ...
Mapped drive hangs if AntiVirus software is installed
When using WebDrive in conjunction with AntiVirus software, such as McAfee or Norton, WebDrive may hang when trying to access files on the mapped drive. This will happen if the AntiVirus software is configured to scan mapped network drives. To ...
FTP or FTPS Connection Fails
FTP or FTPS Connection Failing or Listing as Empty Contents Question Using WebDrive, my FTP(S) connection is failing. What should I do? Answer Below are some items to test to try to resolve a failed FTP or FTPS connection. Steps Verify the URL/IP ...