Transfer Old/Expired License to New Computer

Transfer Old/Expired License to New Computer

Note: WebDrive licenses are per seat/install and not concurrent licenses. For example if you are using WebDrive for 10 different users you need a 10-seat license for WebDrive. This article is meant to deal with a user getting a new computer or perhaps an employee has left the company and you will be activating a license for a new employee.

You can transfer an expired license to another computer. You can Deactivate the license in WebDrive on the older computer, and then Activate the license on a different computer. The exception would be that WebDrive Version 10, for example, is not compatible with Windows 10, so you would likely not want to transfer that license to a Windows 10 computer, although it will install.

If you need access to the download for the older version, you can reach out to sales@southrivertechnologies.com or submit a support portal to request the version of WebDrive you require.


If you do not have access to the old computer, you can login and manage the activation directly by logging into this website using the Registration Code (license) and the email address associated with the purchase: http://activate.southrivertech.com/CIS



    • Related Articles

    • Getting Started: Creating a new site connection to a server

      In order to use WebDrive to create a connection to a server: 1. Open WebDrive 2. Click the "+" icon in the upper area of the main menu to start adding a new connection 3. Select the appropriate server type for your connection (SFTP, WebDAV, ...

    • How can I find the Version and Build number for WebDrive?

      In WebDrive Next Gen: Open the application and click on "Settings". The version is displayed at the top. In WebDrive 2019 or older: Go to Help/Info --> License Information and you will see the currently installed Version and Build number of WebDrive.

    • Mac Activation Error - Caught Exception

      Mac Activation Error – Caught Exception Question I installed WebDrive on my Mac, and when I try to activate the product, I see an error of Caught Exception. Why is this happening, and what can I do? Reasoning This error occurs if during the ...

    • HP Computer Mapped Drive or Performance Issues - HP Wolf Security

      HP – Mapped Drive Issues or Performance Problems Question I have a new HP computer and am now seeing some issues or inconsistencies with my connection to WebDrive or use of specific settings that worked for me before. What has happened? Answer If the ...

    • Getting Started: Connecting to an IBM Storage

      Click the “+” icon and select "IBM Storage” Connection Name: Enter the name you would like to give your connection. You can name this as you choose, or accept the default name Access Key: Enter the Access Key provided for the account to connect to ...