2019: Temporary Files being created and stored in all of our WebDrive folders when working with Office files.

2019: Temporary Files being created and stored in all of our WebDrive folders when working with Office files.

Problem: Temporary Files being created and stored in all of our WebDrive folders when working with Office files.


Solution: You may be able to get around this by turning on "cache temporary MS Office files". This option is on the Site Properties --> Basic File Settings dialog tab.


It may also help to open App Settings and uncheck "Enable delayed close for open files". Afterward, disconnect and reconnect to the server.

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