PDF Files fail to upload or download - Adobe - access denied

PDF Files fail to upload or download - Adobe - access denied

If PDF files specifically are failing to upload or download, this may be because of a configuration within Adobe.

To resolve, Open Adobe, go into preferences, then Security (Enhanced) and uncheck "Enable Protected Mode at startup" and restart Adobe.

If the issue remains, please submit a support ticket through the help desk: https://helpdesk.webdrive.com/

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