2019: NT Service Access Option is Empty/Unavailable - Run as Service

2019: NT Service Access Option is Empty/Unavailable - Run as Service

If you do not see the option to enable NT Service Access within WebDrive (Site Properties --> Advanced), then WebDrive is not sensing the proper permissions are available in order to set this particular setting. You need to have Local Admin privileges in order to set this option. 

One way to be able to use this setting is for WebDrive to be installed by a Local Admin account (not just Domain Admin) and then log in using this account when using WebDrive.

Otherwise, follow these steps: 

1. Exit WebDrive entirely (if running). Right-click on the system tray icon and choose to "Exit WebDrive". 

2. Right-click on the WebDrive icon or .exe file and choose to Run as Administrator.

3. In WebDrive, go to Site Properties --> Advanced set the NT Services setting in the Site Properties --> Advanced tab. Choose to have the system map the drive at startup.

4. Exit WebDrive completely (right-click on the system tray icon and choose to Exit), and then open WebDrive again normally, as you don't want to run WebDrive in an elevated context throughout normal use. 

5. Restart the computer.

For information regarding the NT Service Access setting itself, please see the Help File in WebDrive.

    • Related Articles

    • Service Settings

      In WebDrive, capabilities exist to connect to the desired server and allow access to this drive to Services and other Users. To access these settings, go to the main App Settings, scroll down, and enable "Show all settings".  Then, edit the settings ...
    • 2019: WebDrive as a Service - NT Service Context

      To Enable a WebDrive Mapping as a Service:  1. In WebDrive, after creating the site connection, go to Site Properties --> Advanced and enable the option for "Allow NT services to access the mapped drive". You'll likely also want to enable "Map drive ...
    • I receive an error that Windows can't access this disc. What do I do?

      Error: Windows can't access this disc. Meaning: Windows is unable to connect and display the contents of the drive letter Resolution:        1. Restart the computer and attempt the connection again. If the issue remains, try either Resolution 2 or 3: ...
    • 2019: Empty directory listing on Amazon S3

      When using WebDrive to connect to an Amazon S3 bucket, sometimes the directory listing is empty. This could happen if the bucket is located in a different Amazon S3 Availability Zone. To correct this issue, run WebDrive and edit the Site Profile ...
    • PDF Files fail to upload or download - Adobe - access denied

      If PDF files specifically are failing to upload or download, this may be because of a configuration within Adobe. To resolve, Open Adobe, go into preferences, then Security (Enhanced) and uncheck "Enable Protected Mode at startup" and restart Adobe. ...