Modified Icons (x) in WebDrive directory listing

Modified Icons (x) in WebDrive directory listing

Problem: The file icons displayed in WebDrive include a small "x" in the lower left corner. This only shows up for files in the WebDrive mapping.


Solution: The icon overlay is a result of the setting "Disable Explorer icon handler to prevent file download" in Site Properties --> Basic File Settings. The overlay is associated with the offline attribute, which Windows uses to denote the fact that it can't pull down the icon information. This setting is enabled in WebDrive by default in order to avoid uninitiated downloads of files simply to extract the icon information. Disabling this setting removes the icon overlay, but may result in increased/unintended file downloads.


Further, the gray X should not display. That means the shell extension is likely not being used because too many shell extensions are registered (10 is the limit).  

Check the following key in the registry.

 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers

The WebDrive ones should be seen as "WebDriveCache" and a few other ones there with WebDrive in them as well. If WebDrive's are listed first in regedit. then it should be used. If there are a bunch in front of it, then you will need to edit those and add a "Z" or something to cause it to appear after WebDrive in the alphabetical order.


Best Regards,

Jeff

 

    • Related Articles

    • A Grey X appears on icons for files and/or folders

      A Grey X appears on icons for files and/or folders This behavior can occur for a few different reasons. The most likely resolutions are: 1. OneDrive (Sync) Client is installed on the computer and is monitoring the drive mapped by WebDrive. Remove ...

    • Setting a files modified time in WebDrive for backup or synchronization software

      Files that are uploaded to FTP, SFTP, and WebDAV servers typically get time stamped with the current date/time that the file was uploaded to the server and not what the original source file date/time was. On a typical hard drive or network drive when ...

    • 2019: Moving or Changing a WebDrive License to a New or Different Computer

      How can I move WebDrive to a new machine? Use the Export feature in WebDrive to export your Site Database and User Settings out to a .reg file. Run WebDrive, then from the main menu, select FILE -> EXPORT and export your data out to a file. Copy that ...

    • 2019: Empty directory listing on Amazon S3

      When using WebDrive to connect to an Amazon S3 bucket, sometimes the directory listing is empty. This could happen if the bucket is located in a different Amazon S3 Availability Zone. To correct this issue, run WebDrive and edit the Site Profile ...

    • Unable to generate a directory listing on my FTP mapped drive

      Question: I have set up an FTP Site Profile in WebDrive to point to my FTP server. I can map the drive but no information appears; why? Solution: It's probable that you, or the FTP server that you are connecting to, is behind a firewall. When this ...