Mac Activation Error - Caught Exception
Mac Activation Error – Caught Exception
I installed WebDrive on my Mac, and when I try to activate the product, I see an error of Caught Exception. Why is this happening, and what can I do?
This error occurs if during the installation process, a folder was not created, or the proper permissions were not set. This may be caused by a permissions problem from the user account installing WebDrive.
This item can be manually resolved by the logged in user on the Mac system. Steps to take are below:
By default, the location of the license file (wdlicense.json) will be here. Check if this location exists: ~/.config/WebDrive
If the WebDrive folder exists within the .config folder, ensure the permissions are set to full permissions for the user
If the WebDrive folder does not exist, please create this folder inside of the .config folder location
Restart the computer and then attempt to activate WebDrive once again
2019: How do I apply a new registration code to WebDrive 2019 or older?
It is not necessary to uninstall/reinstall the program to apply a new registration code, for instance if you purchase the newest version of the software. With WebDrive running: Go to Help/Info --> License Information and choose to "Activate License". ...
Error: FUSE for macOS is out of date
On the Mac platform, WebDrive includes updated versions of FUSE when new releases are available. Sometimes a new change or upgrade on Mac may cause an issue and require changes. WebDrive may not have a new version yet, and FUSE may have a newer ...
Transfer Old/Expired License to New Computer
You can transfer an expired license to another computer. You can Deactivate the license in WebDrive on the older computer, and then Activate the license on a different computer. The exception would be that WebDrive Version 10, for example, is not ...
WebDrive on Mac with Big Sur (or later) - System Extension Blocked - Enable Kernel Extensions
When using a new install of Big Sur (or later) for macOS, the security settings will require some configuring in order to get WebDrive to work. Apple has disabled system kernel extensions by default, and so they will need to be enabled. You will see ...
Amazon S3 Connection Fails with an Error
If your Amazon S3 connection fails with an error such as NoSuchBucket or other connect failed error, here are some possibilities: 1. Verify your Amazon connection information, bucket name, and credentials to use 2. Attempt to connect to the top ...