I receive an error that Windows can't access this disc. What do I do?

I receive an error that Windows can't access this disc. What do I do?

Error: Windows can't access this disc.

Meaning: Windows is unable to connect and display the contents of the drive letter

Resolution: 
      1. Restart the computer and attempt the connection again. If the issue remains, try either Resolution 2 or 3:
      2. Edit the settings for the site connection, assign a different drive letter, and then try the connection again.
      3. In the main application Settings, enable "Automatically select drive letter to use", and then try the connection again.
                  NOTE: The drive letter used may not be the letter assigned to the connection. This setting has WebDrive first attempt the assigned drive letter for the connection. If it fails, WebDrive will determine and select an available drive letter to use for the connection.

      4. If you are using FSLogix, or attempted the steps above and the issue remains, the problem may be that the Cache Folder or Log Folder location cannot be written to. In this case, change the location for these folders to ensure they are in a location that the currently logged in user can Read and Write. (ex. C:\Desktop folder or C:\Desktop\WebDrive)
    • Related Articles

    • PDF Files fail to upload or download - Adobe - access denied

      If PDF files specifically are failing to upload or download, this may be because of a configuration within Adobe. To resolve, Open Adobe, go into preferences, then Security (Enhanced) and uncheck "Enable Protected Mode at startup" and restart Adobe. ...
    • Amazon S3 Connection Fails with an Error

      If your Amazon S3 connection fails with an error such as NoSuchBucket or other connect failed error, here are some possibilities: 1. Verify your Amazon connection information, bucket name, and credentials to use 2. Attempt to connect to the top level ...
    • Mac Activation Error - Caught Exception

      Mac Activation Error – Caught Exception Question I installed WebDrive on my Mac, and when I try to activate the product, I see an error of Caught Exception. Why is this happening, and what can I do? Reasoning This error occurs if during the ...
    • Reboot System 20012 or 20013 Errors

      NOTE: IF you are noticing this error as a direct result of installing WebDrive 1.1.15, there was an issue with the installer where a particular necessary file was not always installed. Please install Version 1.1.16 (now available on the WebDrive.com ...
    • Speed up slow UNC access in WebDrive

      If you are experiencing long delays when using UNC paths or Microsoft office applications it could be because of a slow UNC timeout. Sometimes when an application attempts to open a UNC path like "\\WebDrive\<sitename>\Myfile.doc", the standard LAN ...