Getting Started: WebDrive Interface Menus

Getting Started: WebDrive Interface Menus

With WebDrive opened on screen, you have a list of menus across the top of the application: 

1. "+" Icon: Select to create a new site connection to a server
2. Search: Use to search for an existing site connection
3. Activity Monitor: View any ongoing activity (uploads and downloads) on currently connected sites
4. Settings: Edit the Application Settings (A separate Article exists to go through these settings in detail)
5. More Actions (three vertical dots)
            a. Create a folder to organize existing site connections as desired
            b. Import a site connection to a server
            c. Technical Support Quick Links: Links to both the Knowledge Base (for help articles) and the Technical Support Desk
            d. Submit a Ticket directly from within WebDrive
                        i. Enter a Name, valid Email Address (for the Support Team to reply to), Subject that briefly describes the issue or                               request, followed by a detailed Description of the issue you are noticing or request you have, and any resolution                               efforts you may have attempted so far
                        ii. Directly attach log files for the connection in question, when relevant. Simply select the connection name of                               interest, and WebDrive will automatically zip/compress the proper log files and attach them for you
                        iii. Click "Submit Ticket" at the lower right
            e. Quit: Exit the WebDrive application and close entirely

Clicking the "X" at the top right of the interface (to close the window) will exit the interface, and WebDrive will continue running. To fully quit and close WebDrive, use the "Quit" option in the More Actions menu, or right-click the WebDrive system tray icon and choose "Quit".

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