Drive Does not Connect - Not Accessible - Device is not ready

Drive Does not Connect - Not Accessible - Device is not ready

Connecting drives within WebDrive do not appear to succeed. After attempting a connection, a spinner starts, and after some time, it stops spinning/disappears, and the drive does not connect.

Sometimes a "drive" appears in Windows Explorer, but it does not work. In Windows Explorer, a message will appear that states "W:\ is not accessible / The device is not ready."

Steps: 
1. Ensure updated to the latest version of WebDrive.
      If updating is needed, ensure you disconnect any mapped drives before the update and then restart the computer once it completes.
2. Uninstall/Reinstall WebDrive.
      Ensure to disconnect and connected sites in WebDrive before this process and also restart the computer after the Reinstall of WebDrive.
3. Verify if AntiVirus may be blocking the connection, or live-scanning the WebDrive Cache Folder. This location can be found in the main Settings under the Folder Locations dropdown. You can edit/change the cache folder location as well. If needed, please create an exception so this cache folder is not live-scanned by anti-virus. 
4. If the above steps did not resolve the issue, and the system on which WebDrive is installed has the latest versions of Windows 11, then please use Registry Editor (regedit) to make a change to your system: 
      a. Open Registry Editor (regedit)
      b. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\I/O System
      c. Add or Modify a DWORD key called IoBlockLegacyFsFilters
            i. Set the value to be 0
      d. Restart the computer and attempt the use of WebDrive once more


    • Related Articles

    • Getting Started: Connecting to a Google Drive Server

      Click the “+” icon and select “Google Drive” Enter authentication information as prompted on screen.             This can vary based on account configuration (email, password, 2FA, etc.)             Choose to “Allow” WebDrive access to Google Account ...
    • Connecting directly to a specific sub folder: Root drive in this folder setting

      If you want to connect directly to a specific sub folder when using WebDrive for any connection EXCEPT for FTP and SFTP, use the "Root drive in this folder" setting. After having created your site in WebDrive, click on the gear icon next to the site ...
    • Command Line - Check if Site is Connected. If it is not, Connect it

      Below and also attached is text for use to check if a drive letter is mapped using WebDrive. If the drive letter is not mapped, WebDrive will then attempt to connect the site. This may be useful if the drive letter seems to disconnect at times, or ...
    • HP Computer Mapped Drive or Performance Issues - HP Wolf Security

      HP – Mapped Drive Issues or Performance Problems Question I have a new HP computer and am now seeing some issues or inconsistencies with my connection to WebDrive or use of specific settings that worked for me before. What has happened? Answer If the ...
    • Guide: Connecting Automatically at Login / System Startup

      To have WebDrive run at startup and connect to a server automatically, ensure these two items in the settings:  1. In the main application Settings, ensure that "Run at startup" is enabled. 2. In the Settings for the specific site you've created in ...