2019: Blank White Screen During OneDrive Setup
If you receive a blank white screen during the process of authenticating and setting up a OneDrive or OneDrive for Business site profile, open Internet Explorer/Edge and login to your OneDrive/OneDrive for Business account and then logout. Then setup the site profile in WebDrive.
If the browser already has the authentication token that is received from you logging into the browser, then OneDrive does not believe it needs to send a new token, which WebDrive needs in order to authenticate and be granted access to OneDrive folders and files.
If the issue is occurring on a Windows Server Operating System, please also relax/remove the Enhanced Security Configuration in IE, as Server products have more security features that may prevent WebDrive from accessing the browser window properly.
Blank Black Screen after Install
Issue: Blank Black Screen after Install Meaning: This occurs when Windows Explorer fails to restart during the installation process, and most likely occurs during an initial, first installation of WebDrive. The installation of WebDrive likely ...
Getting Started: Connecting to a OneDrive Consumer Server
Click the “+” icon and select “OneDrive”. NOTE: OneDrive for Business connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) ...
Getting Started: Connecting to a OneDrive Business Server
Click the “+” icon and select “OneDrive Business”. NOTE: OneDrive (Consumer) connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, ...
Permissions Errors or other Sync/Upload errors while connected to OneDrive or SharePoint
OneDrive Sync Client can conflict with WebDrive when used in conjunction. This often occurs if OneDrive Sync, for example, is syncing the mapped drive letter content that WebDrive is mapped to, or OneDrive Sync is syncing the Cache and/or Log folder ...
2019: Troubleshooting OneDrive Connection Issues when using WebDrive
When setting up a OneDrive connection through WebDrive, you may come across a 400 Bad Request error or Unable to obtain access token. If this error occurs during setup or an attempt to connect, try these troubleshooting efforts: 1. Ensure that ...