2019: Blank White Screen During OneDrive Setup
If you receive a blank white screen during the process of authenticating and setting up a OneDrive or OneDrive for Business site profile, open Internet Explorer/Edge and login to your OneDrive/OneDrive for Business account and then logout. Then setup the site profile in WebDrive.
If the browser already has the authentication token that is received from you logging into the browser, then OneDrive does not believe it needs to send a new token, which WebDrive needs in order to authenticate and be granted access to OneDrive folders and files.
If the issue is occurring on a Windows Server Operating System, please also relax/remove the Enhanced Security Configuration in IE, as Server products have more security features that may prevent WebDrive from accessing the browser window properly.
Blank Black Screen after Install
Issue: Blank Black Screen after Install Meaning: This occurs when Windows Explorer fails to restart during the installation process, and most likely occurs during an initial, first installation of WebDrive. The installation of WebDrive likely ...
WebDrive Opens as Blank White Screen
Empty White Screen when WebDrive launches Question Why is WebDrive opening as a blank white screen? Answer A portion of WebDrive either did not install properly or cannot be accessed by the logged in user. Try the items suggested below. Continue down ...
Getting Started: Connecting to a OneDrive Consumer Server
Click the “+” icon and select “OneDrive”. NOTE: OneDrive for Business connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, etc.) ...
Getting Started: Connecting to a OneDrive Business Server
Click the “+” icon and select “OneDrive Business”. NOTE: OneDrive (Consumer) connections are a separate option. Enter authentication information as prompted on screen. This can vary based on account configuration (email, password, 2FA, ...
Permissions Errors or other Sync/Upload errors while connected to OneDrive or SharePoint
OneDrive Sync Client can conflict with WebDrive when used in conjunction. This often occurs if OneDrive Sync, for example, is syncing the mapped drive letter content that WebDrive is mapped to, or OneDrive Sync is syncing the Cache and/or Log folder ...