2019: 64-bit WebDrive and 32-bit Applications issues (Microsoft Office, Internet Explorer, etc.)
If you are running a 64-bit version of WebDrive (on a 64-bit computer system) and using other applications that are installed as 32-bit versions, such as Internet Explorer and Microsoft Office suite, you may run into some complications caused by this mismatch.
In order to have 64-bit WebDrive work fully with other 32-bit applications, please unzip the attached folder and copy the included files over to your C:\Windows\SysWOW64 folder location.
Then, restart your computer and run WebDrive again.
Related Articles
What are the system requirements for WebDrive?
Windows Mac WebDrive is supported on the 64-bit editions of Windows. Windows 11 Windows 10 Windows 8 Windows Server 2019 Windows Server 2016 R2 editions Windows Server 2016, all editions Windows Server 2012-R2 editions Windows Server 2012, all ...
2019: Troubleshooting OneDrive Connection Issues when using WebDrive
When setting up a OneDrive connection through WebDrive, you may come across a 400 Bad Request error or Unable to obtain access token. If this error occurs during setup or an attempt to connect, try these troubleshooting efforts: 1. Ensure that ...
KB WebDrive Use Cases
WebDrive Use Cases Question What are some real-world use cases for WebDrive, whether individual user or enterprise-wide? Answer Below are several relevant use cases for WebDrive: Efficiently access massive data stores Large data repositories aren’t ...
Can’t see Thumbnails or Preview of Files in Windows Explorer
If you wish to see thumbnails or previews of files, edit the settings for your site in WebDrive. In the "Advanced" section, turn on the setting for "Enable thumbnails and file preview".
Speed up slow UNC access in WebDrive
If you are experiencing long delays when using UNC paths or Microsoft office applications it could be because of a slow UNC timeout. Sometimes when an application attempts to open a UNC path like "\\WebDrive\<sitename>\Myfile.doc", the standard LAN ...